Lloyds of London

Computer Weekly - Insurance brokers count cost of lost business as SSP SaaS platform outage enters second week

SSP's downtime began when a power outage caused an HP Storage Area Network (SAN) in the company’s Solihull-based datacentre to malfunction.

Brokers were unable to access the cloud platform to perform key business activity for nearly two weeks afterwards. The system is used by 40% of the UK’s brokers to track insurance renewals and remind customers to reinsure their vehicles, as well as source quotes and purchase products from third-party insurance providers.

Source: Computer Weekly



$150m downtime cost - Delta Airlines

In August 2016, Delta cancelled over 2,100 flights after a power outage shut down the company’s computer system. Read more